Updated: 2026-06-17|Deposit caps, reporting hotlines, etc. are subject to official announcements
Rental scams in Canada are one of the easiest traps for new immigrants to fall into; every year thousands of people lose anywhere from a few hundred to a few thousand Canadian dollars to them. Most cases involve looking for housing online before arriving, paying money before even setting foot in Canada, and by the time you realize something is wrong, the money has long been sent. This article gathers together the common tactics and identification methods I’ve seen over the years and heard friends get burned by, to help you think twice before hitting “transfer.”
The most typical type is pay first, view later: the landlord claims, “I’m out of town, pay one month’s deposit and I’ll mail you the keys.” A normal rental process always goes: view the place first, agree on terms, sign a contract, and only then pay the deposit — it would never ask you to pay before you’ve even seen the place. The second type is photos that don’t match the description, where the pretty pictures in the ad were stolen from another website and the actual place doesn’t exist at all, or is a completely different run-down room. The third type is multiple rentals of one unit, where the scammer collects deposits from several people, and everyone only discovers on move-in day that it was never his place to begin with.
There are a few variants to watch out for as well. Fake landlord scams are where the place really exists and is genuinely up for rent, but the person contacting you to collect money is not the real owner — it’s an impersonator. The subletting scam is where someone pretends to be the “current tenant” wanting to sublet the place to you, collects the deposit, and disappears; you can’t move in, and the real landlord has no idea. The last type is the “membership fee” scam, where the other party says you have to pay a fee first to join some “premium listings database,” and after you pay, the listings you get are all fake or simply unreachable.
If you see these red flags, be highly suspicious
As long as any of the following appears, it’s worth stopping to verify: being asked to pay a deposit or down payment before viewing; emphasis on “the landlord is overseas,” “transferred abroad for work,” or “I trust you so I’ll mail the keys first”; only accepting wire transfers, gift cards, or cryptocurrency, but not cheques or Interac; rent far below market rate (a gap of more than 40% cheaper is usually an alarm); the landlord refusing video calls and unwilling to let you view the place in person; photos showing only the interior, with no exterior or address; ad copy that reads heavily like a translation, with lots of grammatical errors; and communicating only by email, never giving a phone number.
What truly prevents scams is spending ten minutes doing a few small things before viewing. Reverse image search: upload the ad photos to images.google.com; if the photos also appear on a hotel or other ads, they’re most likely stolen. Confirm the address with Google Maps: pull up Street View to check whether the building’s exterior matches the ad. Search the landlord’s name or the address along with “scam” to see whether anyone else has been burned. In BC, you can also use the BC Assessment website to look up the property owner and confirm that the person contacting you is the registered owner. The single most crucial point is to view the place in person: go yourself, or ask someone you trust to view it on your behalf, and verify on the spot that the keys really open the door. For the overall house-hunting process, you can also refer to our Complete Guide to Renting in Canada and Complete Guide to Canadian Rental Websites.
The legitimate rental process is actually quite simple: after seeing the ad, contact the landlord to arrange a viewing, confirm the condition of the place in person, both sides agree on rent, move-in date, and which utilities are included, then sign a written lease (BC has a standard form contract), then pay the deposit, and finally get a receipt and the keys and carry out a move-in inspection. There is a cap on deposits — BC can collect at most half a month’s rent, and Ontario at most one month; anyone asking for 3 months’ deposit is breaking the law in itself, and that is also an obvious sign of a scam. Incidentally, for the other things you should take care of before and after landing, you can cross-reference the Newcomer Landing Must-Do Checklist.
If you really do get scammed, you have to act fast. Below are the corresponding contact points for each situation:
| Situation | What to do |
|---|---|
| Already transferred money but didn’t receive keys | Immediately contact the bank to try to reverse the transfer (Interac e-Transfer usually cannot be reversed) |
| Report to police | Report to the local police department’s non-emergency line (311 or non-emergency line) |
| Report to CAFC | Canadian Anti-Fraud Centre antifraudcentre-centreantifraude.ca, phone 1-888-495-8501 |
| BC rental dispute | BC Residential Tenancy Branch (RTB): 1-800-665-8779 |
| Ontario rental dispute | Landlord and Tenant Board (LTB) |
Honestly, the odds of getting your money back after being scammed are very low, especially when payment was made by wire transfer or gift card, so prevention is far more important than remedy. Finally, a few frequently asked questions: ads on Kijiji and Facebook have moderate credibility — these are open platforms, with both legitimate landlords and scam ads, and the key is to apply the identification checklist above item by item, and not to skip verification just because it “feels good.” A landlord asking for 3 months’ deposit is not legal in BC (cap is half a month), and Ontario can only collect one month either. As for having only a verbal agreement without signing a contract, in most Canadian provinces a tenant’s basic rights are still protected by law even without a written contract, but a verbal agreement is very hard to prove in a dispute, so it is still strongly recommended to insist on a written lease in black and white.


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